My system just suddenly said conxenant audio device could not be found, with audio symbol off

[Mhanifest]

[VikramTheGreat]

Hi @Mhanifest,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm sorry to hear you're having trouble with your Conexant audio device. Here are some step-by-step instructions to help you resolve the issue:
 

Step 1. Check Conexant Utility Service

1. Open Services:

• Press Win + R to open the Run dialog box.
• Type services.msc and press Enter.
• In the Services window, find CxUtilSvc (Conexant Utility Service).
• Double-click on it to open its properties.
• If the service is stopped, click on the Start button.
• Set the Startup type to Automatic.
• Click Apply and OK.

Step 2. Update or Reinstall Audio Drivers

1. Open Device Manager:

• Press Win + X and select Device Manager.
• Expand the Sound, video, and game controllers section.
• Right-click on the Conexant audio device and select Update driver.
• Choose Search automatically for updated driver software.
• If updating doesn't work, right-click on the Conexant audio device and select Uninstall device.
• Restart your computer. Windows should automatically reinstall the driver.

Step 3. Run Windows Audio Troubleshooter

1. Open Troubleshooter:

• Press Win + I to open Settings.
• Go to Update & Security > Troubleshoot.
• Click on Additional troubleshooters.
• Select Playing Audio and click Run the troubleshooter.
• Follow the on-screen instructions.

Step 4. Check for Windows Updates

1. Open Windows Update:

• Press Win + I to open Settings.
• Go to Update & Security > Windows Update.
• Click on Check for updates and install any available updates.

Step 5. Download Latest Drivers from HP

1. Visit HP Support:

• Go to the HP Support website.
• Enter your PC model and search for the latest Conexant audio drivers.
• Download the appropriate driver for your system.
• Follow the installation instructions provided on the website.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[VikramTheGreat]

Hi @Mhanifest,

Welcome to the HP Support Community.
 

I hope the steps shared will help in resolveing the issue, please do try the steps and let us know how it works

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support