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‎04-01-2020 10:13 PM

HP Recommended
Product: 6UW75AV
Operating System: Microsoft Windows 10 (64-bit)

Need B&O Audio driver for my 6UW75AV

Something went wrong after I used My phone App, I tried to fix the mic and sound by uninstalling  Sound drivers, I have B&O speakers and unable to use any of the 4 Audio drivers on the website 

 

4 REPLIES 4

‎04-01-2020 10:34 PM

HP Recommended

@ujsd1 

 

B&O software is included in Realtek audio driver.

 

Regards.

BH
***
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‎04-01-2020 11:20 PM

HP Recommended

OK,

I was able to install the two drivers from the Support page : 

sp100300 and sp101832

but there is no audio hardware showing in the Device Manager

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‎04-01-2020 11:30 PM

HP Recommended

@ujsd1 

 

Probably Windows 10 buries B&O under HP Audio Switch as shown

 

            BandOa.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎04-01-2020 11:55 PM

HP Recommended

I do not see any device under the HP Audio and still shows no Audio device is installed with a red cross,

Should I not see hardware devices

How I launch the HP Recovery Manager?

 

Shoudl I not Sound 1.png

 

Here is a picture of my Device Manager 

DeviceMgr1.jpg

 

 

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