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HP Recommended
Microsoft Windows 10 (64-bit)

Re-imaged laptop 17-cn1063cl with Win 10, and only driver I cannot find is audio. ( PCI\VEN_8086&DEV_A0C8&SUBSYS_89B7103C ) 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Guts3d 

 

(1) Download and install

Realtek High-Definition (HD) Audio Driver

6.0.9198.1 Rev.S389.0 MBJul 30, 2021Download

 

(2) Reboot Windows

(3) Please report your results

View solution in original post

5 REPLIES 5
HP Recommended

[ the next post ]

HP Recommended

I believe that this is the Bluetooth driver, it did not help the audio. Thanks for the link!

HP Recommended

Hello @Guts3d 

 

(1) Download and install

Realtek High-Definition (HD) Audio Driver

6.0.9198.1 Rev.S389.0 MBJul 30, 2021Download

 

(2) Reboot Windows

(3) Please report your results

HP Recommended

Top notch! Kudos! A hundred thank yous! Tell your boss to give you a raise!

HP Recommended

@Guts3d wrote:

Top notch! Kudos! A hundred thank yous! Tell your boss to give you a raise!


You're welcome !

I see my work as a voluntary activity and I like to help.

Good luck

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