• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-25-2019 08:04 PM

HP Recommended
Product: HP g60 notebook
Operating System: Microsoft Windows 10 (64-bit)

Upgraded to Windows 10 then 2 updates april and sept Did youtube steps to repair sound issues. Last try uninstalled my driver for RealTek Driver.  Now having trouble finding Driver’s setup file

1 person had the same question
2 REPLIES 2

‎02-25-2019 09:05 PM

HP Recommended

@aksarban123 

 

What is your HP g60 notebook  ? Please use the following instructions to find out the model/product of your machine:


https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎03-02-2019 01:33 PM

HP Recommended

Thanks for the link I have an older laptop and love the "HP Support Assistant" tool but I must have listed the wrong details.  Product name: HP G60 Notebook PC

Product Number: WU979UA#ABA

 

No Serial number LOL

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.