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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d1 (53F52AV)
Microsoft Windows 10 (64-bit)

Hello,

(pictures below)

 

I chose HP last week and bought a new laptop (victus 16 d1). It came with FreeDs.

Yesterday, I installed Windows 10 (original, retail key) on it, and to my surprise there is no output device. When I open the Sound Device Manager, the output device list is empty. Only HDMI, microphone and bluetooth audio devices are present. The speakers don't exist.

I tried all the tricks the HP assistant sent me to do, but nothing worked.

 

Did anyone  experience a similar issue with this laptop?

 

Thanks. 

Almond.

 

angryalmond_1-1658952860053.pngangryalmond_2-1658952876773.png

 

 

 

 

1 REPLY 1
HP Recommended

@angryalmond 

 

Sounds like you did not install Audio driver / software to your machine. What is your machine ? (victus 16 d1) is invalid.

 

Regards.

BH
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