No Audio Through Speakers / Plays through Headphones

[mypalsean]

Hi all,

I use my Omen almost exclusively for casual gaming, and rarely take the headphones out. However, I did so today to play a video, and no sound came through the speakers. The sound continues to play through my headphones, but not the integrated speakers.

I reinstalled the driver per the below conversation, but then there was an error during the installation which fully uninstalled the speakers, and I needed to download the driver directly from realtek.

https://h30434.www3.hp.com/t5/Notebook-Audio/OMEN-15-Speakers-Not-Working-Consistently/td-p/6719921

I don't know whats going on.

Thank you,

[Riddle_Decipher]

@mypalsean Welcome to HP Community!

Its possible that the headphones are the primary sound location, you will need to go into "Control Panel",

then "Sound" and choose the device you want to set as the default. Which in your case would be the speakers.

Once done, run the audio troubleshooting tool in Windows to automatically fix common audio recording and audio playback problems with your computer.

1. In Windows, type find and fix audio into Search, or right-click the speaker icon  on the taskbar and select Troubleshoot sound problems.

2. Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

3. Click Next.

4. Select the device you want to troubleshoot, and then click Next.

5. Wait while the troubleshooter detects problems and makes changes (or prompts you to make changes).

   

6. When the troubleshooter is done, the Troubleshooting has completed page displays, listing any problems found and what changes were made to the computer.

   NOTE: 

   For detailed information about the troubleshooting, click View detailed information in the troubleshooter window.

   

7. Click Close.

8. If a recommended action displays, select Apply this fix, or Skip this step to continue to search for other problems.

Test for sound. 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.