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threebag06
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Message 1 of 2
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No Audio from my HP Envy Laptop

HP Recommended
HP ENVY x360 - m6-aq005dx
Microsoft Windows 10 (64-bit)

I have an HP ENVY x360 - m6-aq005dx.

edited

P/N: W2K41UAR#ABA

I cannot get any audio to play. This includes the headphone jack. What can I do?

1 REPLY 1
banhien
Level 19
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Message 2 of 2
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HP Recommended

@threebag06 

 

Please download and perform a clean install the following Conexant High-Definition (HD) Audio Driver:

 

   https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95159.exe

 

or (this may not work on your computer because your computer is old)

 

  https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99178.exe 

 

Hope this helps.

 

Regards.

BH
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