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‎02-18-2023 04:59 AM

HP Recommended
Product: HP Spectre x360 - 13-aw0023dx
Operating System: Microsoft Windows 11

Hi, after a windows update, my speaker and microphone stopped working. In fact, it's not showing up at all. I've tried every single guide from HP Support Assistant. I've installed the latest windows update, and drivers and updated the bios, still having audio issues, didn't help. I don't really want to reset my laptop, if there are any other solutions to solve this issue, I would appreciate it

Intel(R) Display Audio is the external monitor's audio speaker

Hawk360_1-1676721156017.png

Hawk360_0-1676721131707.png

1 person had the same question
1 REPLY 1

‎02-26-2023 07:43 PM

HP Recommended

Hi @Hawk360 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing audio issues.

 

Kindly refer to the steps on this link to update BIOS and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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