No audio device installed, Windows 11, no fixes have worked

[elysecat]

Within the last few days, my computer stopped playing audio when it is not directly connected to headphones or a speaker. I have tried updating my drivers, uninstalling and reinstalling my drivers, restarting my computer, setting the BIOS back to defaults, doing a component test to check that the speakers work (they do), and running the Windows and HP troubleshooters. Nothing has fixed it and I'm not sure what to do now.

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be to try this W11 Realtek audio driver and see if that gets the sound to work again.

Restart the PC after installing the driver.

6.0.9231.1

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135585.exe 

[elysecat]

Hi, thank you so much for your help. Sorry for the delay, I didn't get any notification that someone had responded.

I tried installing the audio driver using the file you linked and had no luck. The program keeps ending by opening a terminal screen and displaying this:

Is that supposed to happen?

My computer still says that no audio device is installed. Any advice is greatly appreciated. Thank you.

[Paul_Tikkanen]

You're very welcome.

Some drivers do a silent install with a black command screen like that, but not with networking reports.

Sorry that the driver didn't work for you.

[Feynman2001]

HP Envy 17.3 laptop.  The internal mike stopped working for no apparent reason.  External mikes work fine. speakers work fine.   Probably a messed up install.  Any ideas:?