No audio devices found.

jwhit57 · ‎10-22-2019

The audio devices, speakers and microphone, have completely disappeared from my laptop. They're not listed in the Device Manager or any other diagnostics. Any suggestions?

banhien · ‎10-22-2019

@jwhit57

Your machine is an HP Notebook - 15-ay127cl. It specs

https://support.hp.com/au-en/document/c05324071

Please download and install Audio software

https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97110.exe

or older

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88218.exe

Regards.

BH
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