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- Re: No audio from Internal Speakers (Headphone Jack Works)
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04-08-2020 09:20 PM - edited 04-08-2020 09:22 PM
I get no audio from internal speaker since update to windows 10 (1909); i do get sound from the headphone jack though. I have tried to uninstall device and drivers and reinstalled Realtek HD Audio (sp100450) driver.. no change. I did test the hardware upon boot as well (F2) then selected Audio and I was able to hear sound from the internal speaker. Just won't work in Windows.
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04-09-2020 08:32 AM - edited 04-09-2020 08:33 AM
I was able to resolve this issue; not sure why the variance.. but, I initially was downloading the drivers from HP and attempting to install via Chrome and would get an error that no valid drivers found. I reattempted this morning using IE and drivers installed no issue and I have sound from both headphone jack and laptop speakers. Hope this helps someone else out there... 3 hours of troubleshooting and all I had to do was use a different web browser to download.. doesn't make sense to me but whatever.. its fixed.
04-09-2020 08:32 AM - edited 04-09-2020 08:33 AM
I was able to resolve this issue; not sure why the variance.. but, I initially was downloading the drivers from HP and attempting to install via Chrome and would get an error that no valid drivers found. I reattempted this morning using IE and drivers installed no issue and I have sound from both headphone jack and laptop speakers. Hope this helps someone else out there... 3 hours of troubleshooting and all I had to do was use a different web browser to download.. doesn't make sense to me but whatever.. its fixed.
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