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Ginger25
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No audio with LG External monitor

Microsoft Windows 10 (32-bit)

Hello,

I recently lost audio with my LG External monitor.  I have an HP pavillion laptop.  I still have audio on the laptop, but not through the monitor.  I have tried all the tips I can find...including updating drivers etc.  I ran a troubleshooting scan and it said there was the following problem: Generic, Audio Driver, Not fixed." Help!  I am not sure what to do to fix this.  Thank you!

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No audio with LG External monitor

@Ginger25 

 

What is your LG External monitor ? Does it have speakers ? How do you connect them ?

 

Regards.

BH
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Ginger25
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No audio with LG External monitor

Thanks for trying to help!  No, I do not have external speakers set up.  The monitor is the LED LCD.  (This is per the owner's manuel cd rom.) Another thing to note:  I tried to run an older HP laptop with the monitor and had the exact same experience. I tried all the tips from this video https://www.youtube.com/watch?v=7AAHBMx1UWI as well as a couple of other help feeds. I did try hooking up headphones to the monitor and I DID have sound through them. I hope this might be helpful!  Thank you.

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No audio with LG External monitor

@Ginger25 

 

Again, I need to know what is the model of your LG monitor ? Does it have speakers ?

 

Regards.

BH
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Ginger25
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No audio with LG External monitor

Oops!  Long day at work when I responded last night.  Here is the model: 27MK60TM-B.  There are NOT built in speakers.  I hope this is the info that you need!  🙂

 

Thank you,

Ginger

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