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‎10-10-2018 05:45 PM - edited ‎10-11-2018 06:56 AM

HP Recommended
Product: Pavilion 14-bf101nl
Operating System: Microsoft Windows 10 (64-bit)

Today I encountered this problem on my notebook Hp pavilion 14-bf101nl: a red "X" on the sound icon in tray bar and the error "No output audio device is installed".

 

I tried to check updates in Windows Update, in Hp Support Assistant and in every single audio driver I found on Device Manager:

"Audio Intel for screens" and "NVIDIA Audio Device (Wave Extensible) (WDM)" under "Sound, Video and Game".

"Intel High Definition Audio" (with a yellow triangle) under "Other Devices".

 

I also tried to restore the system to an earlier point.

 

Nothing has changed and the problem is still there.

 

How can I solve?

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-11-2018 03:02 PM

HP Recommended

@Dev00


Welcome back to HP Forums

 

I have gone through your Post and I would like to help 😊

 

This issue seems to be caused by the recent Windows update.

 

I suggest you download the latest Audio driver available on our HP Website: https://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Pavilion-14-bf100-Laptop-PC/16842295/m...

 

Keep me posted if this helps

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎10-11-2018 03:02 PM

HP Recommended

@Dev00


Welcome back to HP Forums

 

I have gone through your Post and I would like to help 😊

 

This issue seems to be caused by the recent Windows update.

 

I suggest you download the latest Audio driver available on our HP Website: https://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Pavilion-14-bf100-Laptop-PC/16842295/m...

 

Keep me posted if this helps

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎10-11-2018 04:53 PM

HP Recommended

That driver solved the problem, thanks for the help!

Was this reply helpful? Yes No

‎10-11-2018 05:56 PM

HP Recommended

@Dev00

 

I'm glad we got this issue resolved

 

Do visit our HP Forums and drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
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