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- Re: No sound after SSD Upgrade -- HP Pavilion g6 -- MODEL #:...
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07-18-2019 12:36 PM
I did an SSD Upgrade, after which I now don't have any sound at all. I reinstalled my old hard drive, and the sound returned. Went back to the SSD and tried a couple of driver downloads that have been mentioned on this forum, but they haven't worked. One message said: "The Hardware Detected is Not Supported by This IDT Software Package". Another message said: "This is Not the Correct Audio Droiver for This System".
I went to the HD Driverdownload website, and tried to have them scan my system and tell me which driver I needed, and then install it for me. That didn't work out either, as it took me to a page where it seemed they wanted me to "activate" my inquiry ???, and it appeared they were trying to sell me some kind of service, but I don't know for sure. They didn't say whether their service was free or for a fee. Aaaargh.
This seems like this should be so easy to figure out, but it's maddeningly frustrating. Any help would be greatly appreciated! -- Thanks!!
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Accepted Solutions
07-18-2019 05:05 PM - edited 07-21-2019 02:24 AM
EDIT -- I inadvertantly marked this post as "SOLVED". That is not the case, but I did solve it, with a brief description in the next post.
.................................................
I'm feeling pretty stumped at the moment. I put the old HDD back in, and it runs fine. But when I tried to access the SSD as an external drive (to wipe it clean), it doesn't show up. When going into my Computer, all I see are the regular C: Hard Drive and the DVD Drive. Shouldn't the external SSD be showing up? -- This is getting stranger all the time. Any feedback would be appreciated!
07-18-2019 12:41 PM
Your machine ia an HP PAVILION G6T-1B00 CTO NOTEBOOK PC. Please doenload and install Audio driver for Windows 7
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55036.exe
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-18-2019 01:02 PM
Strange, it is the ORIGINAL driver for your machine. Are you sure it runs Windows 7 ? Now please try
ftp://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.exe
Reason:
ftp://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.html
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-18-2019 01:43 PM
I have a Windows 7 Home Premium -- Have it it for several years, so the Win. 7 is a given.
I tried your new link, and initially got the message: "The Hardware Detected is Not Supported by This IDT Software Package"
I kept trying, and somehow got it to "think" it had the right system, and then proceeded to ask if I wanted to restart the computer. I said yes, and after coming up again, I got the message: "This is Not the Correct Audio Droiver for This System" -- The installer will now exit.
At this point, I'm tempted to wipe the SSD clean, and give it another try. I also had another odd thing happen. I use One Tab (a lot), and I have over a thousand links in it. It transferred fine over to the SDD, but shortly after I started browsing, the One Tab deleted all the tabs. So I want to go back and retrieve those tabs as well as trying to see if a new clone will take care of the sound problem.
Thanks again for your reply. Any thoughts on starting over from scratch? And how would I do that exactly? How do I make sure I have a "clean slate" on the SSD to accomplish that? -- Thanks!
07-18-2019 05:05 PM - edited 07-21-2019 02:24 AM
EDIT -- I inadvertantly marked this post as "SOLVED". That is not the case, but I did solve it, with a brief description in the next post.
.................................................
I'm feeling pretty stumped at the moment. I put the old HDD back in, and it runs fine. But when I tried to access the SSD as an external drive (to wipe it clean), it doesn't show up. When going into my Computer, all I see are the regular C: Hard Drive and the DVD Drive. Shouldn't the external SSD be showing up? -- This is getting stranger all the time. Any feedback would be appreciated!
07-21-2019 02:22 AM - edited 07-21-2019 02:22 AM
I somehow marked my above post as solved, even though that was not the case. I did however solve this problem tonight. I went to Google search, and entered: "hp pavilion g6 audio driver windows 7 64 bit:, The link below came up; it said it detected my Pavilion g6, and just below that was a link to download the audio driver. Process was simple, and it's now fixed! -- @Banhien
HP Customer Support - Software and Driver Downloads
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