12-08-2011 03:45 PM
I have a brand new HP Elitebook 8560w, product no: LG662EA#ABD, with Win 7 64 bit. I can hear sound from the headphone output but nothing from the internal speakers. I have something called Speakers/Phones (my translation) activated (using IDT High Def Audio Codec) but nothing else. No yellow marks in the event viewer.
Greatful for advice
12-12-2013 09:28 PM
I have the same problem on this EliteBook 8560w. The sound simply stopped working on internal speakers, but works perfectly on headphones output. I suspect a mechanical problem with headphones connector, there is something disconnecting internal speakers when headphones jack is connected. When I pull out the headphones jack, the sound comes out on internal speakers for a second and then it's off again.