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‎02-06-2019 08:18 PM

HP Recommended
Product: Envy x360 M6
Operating System: Microsoft Windows 10 (64-bit)

HELP- I am tired of fighting this laptop to get sound to work..! always not working, then an HOUR to get it to work. evey time gotta do something different. This has made me reconsider buying HP Products so far its a POS. WHAT will FIX this constant loss of sound???

2 REPLIES 2

‎02-07-2019 12:00 AM

HP Recommended

@Dlanc 

 

What is your Envy x360 M6 ? Please use the following instructions to find out the model/product of your machine:


          https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎02-09-2019 07:36 AM

HP Recommended

My product number is W2K42UA#ABA

thank you in advance 

@banhien wrote:

@Dlanc 

 

What is your Envy x360 M6 ? Please use the following instructions to find out the model/product of your machine:


          https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

 

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