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CommU24 Tutor
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No sound in Windows

HP DV6-6121he
Microsoft Windows 7 (64-bit)

Hello people. Little help. I am trying to figure out if my speakers work or not. They are Beats audio. Can't hear anything in Windows. However speakers are shown in device menu.  In device menu I have High Def audio device and IDT High Def isntalled from my product page on hp.

 

 

Now, my question is this. When I turn on the laptop and I keep hitting f8 or f10 to get into bios or something I will hear the beep from hitting the button too much. Is this beep coming from my speakers or is this some kind of motherboard sound and has nothing to do with my speakers?

 

Thanks

 

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CommU24 Tutor
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No sound in Windows

Not sure if it matters or not but I just plugged it into my tv using hdmi and the sound works through my tv? Mean anything?

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CommU24 Tutor
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No sound in Windows

Ok so another update.

 

This laptop has 2 set of speakers. One on top, near the power button and one below near the palmrest.

 

I was able to test the speakers near the palmrest on another laptop and it worked. The top speakers are a different connection so I couldn't test.

 

Wouldn't I hear some kind of sound since at least 1 set of speakers is working?

 

Everytime I turn the volume up I can see the little green bar move up like there is a sound but nothing is coming out.

 

Between one set of speakers testing out ok, device manager has them listed with no yellow, hdmi playing sound through the tv and troubleshoot says it found nothing wrong with them is there any way this could be software related or maybe registry related? I just don't understand how everything checks out just no sound coming out.

 

Not sure if it helps but my speakers are listed as idt high definition audio codec

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CommU24 Tutor
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No sound in Windows

Ok. New update. Someone should be able to help from here...i hope?

 

I plugged a device into the headphone and mic jacks. They weren't even headphones or anything, I don't have any. It was a square credit card reader lol. Anyways. I plugged it in and the sound works? W...T....F? It wasn't even speakers or headphones but the sound output works only when it's plugged in. As soon as I took it out then it went back to normal. Tested it with youtube also. Works! What's going on people?

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