-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Audio
- No sound in my TV when I connected my HDMI cable
Create an account on the HP Community to personalize your profile and ask a question
07-24-2016 11:18 PM
Hello, I just bought an HDMI cable to connect from my HP Pavilion x360 onto my TV. Unfortunately, I only get video on my TV but no audio. The audio only comes from my Pavilion x360. I am aware of right clicking the volume icon and clicking on "playback devices" to set defult the HDMI cable or TV. Unfortunaly, this is not visible even after enabling the disconnected and disabled devices. Please, anyone help so I can get the audio on my TV as well? I've let a screenshot. As a reminder, my HDMI is connected on both sides, and I have both disconnected and disabled devices visible. Thank you!
Solved! Go to Solution.
Accepted Solutions
07-25-2016 08:43 AM
On my HP Envy, there's a known issue that the system doesn't always recognize the new connection, so you get video and not audio. The solution on my machine is to connect the hdmi cable with the computer and TV off (or at least the computer sleeping), THEN you have to turn them on in the right order - I believe it's TV on first, then computer on so it finds the TV connection live already when it starts/wakes up.
07-25-2016 08:43 AM
On my HP Envy, there's a known issue that the system doesn't always recognize the new connection, so you get video and not audio. The solution on my machine is to connect the hdmi cable with the computer and TV off (or at least the computer sleeping), THEN you have to turn them on in the right order - I believe it's TV on first, then computer on so it finds the TV connection live already when it starts/wakes up.
07-26-2016 12:34 PM
Thank you for your assistance! This worked!
@Don_ wrote:On my HP Envy, there's a known issue that the system doesn't always recognize the new connection, so you get video and not audio. The solution on my machine is to connect the hdmi cable with the computer and TV off (or at least the computer sleeping), THEN you have to turn them on in the right order - I believe it's TV on first, then computer on so it finds the TV connection live already when it starts/wakes up.
Didn't find what you were looking for? Ask the community