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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-27-2020 06:38 PM - edited ‎05-27-2020 06:40 PM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 10 (64-bit)

It seemed fine throughout the whole day until I plugged in a pair of headphones. I actually used a pair before the incident, and it seemed fine. However, when I plug it in now, noise only comes through the right side. I tried other pairs as well, but the same thing happens. I reinstalled my audio drivers and nothing has changed.

 

One observation I noted is that when the ground wire in my headphones isn't wired to the jack, I can hear from both sides, but it only produces mono sound. When I pinch the ground wire to the 3.5mm jack, the right side produces stereo sounds, but the left side is completely silent.

 

Is it possible that the audio port on my computer broke?

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