• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-16-2020 10:03 PM

HP Recommended
Product: OMEN by HP Laptop 15-dh0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello guys,

I have problem with my laptop speaker, sometime low sometime loud.

its not happen when im using external speaker or headphone.

already reinstall realtek sound driver but not working.

 

please guys help me to solve this issue.

 

 

Thanks you...

 

2 people had the same question
3 REPLIES 3

‎02-19-2020 12:04 PM

HP Recommended

@pnjasmoro Welcome to HP Community!

 

I understand that you are facing issues with laptop speakers.

 

  • Windows Audio is a Windows service that manages audio for Windows-based programs. If at all this service is stopped due to any reason, audio devices will not function properly.  
    To fix audio services, open the run command and launch services.msc.  

  • In the services window search for Windows Audio and right-click on it to select Start to start the audio service. 

  • And ensure the Startup Type is set to Automatic. 

  • Click Apply and OK. 
     

Restart the computer and check if it works. 

If the issue persists, try the steps mention on this link: Click here. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Was this reply helpful? Yes No

‎02-26-2020 02:21 AM - edited ‎02-26-2020 02:21 AM

HP Recommended

I have this same issue, but it happens to my right speaker only at random times where the sound is at half the volume of the left speaker. A reboot, putting the laptop to sleep or sometimes a physical bump to the side helps it fix itself. I don't know if it's hardware or software at this point. Reinstalling drivers or trying the basic windows drivers doesn't make a difference either.

Was this reply helpful? Yes No

‎02-26-2020 08:51 AM

HP Recommended

@Gamepad

 

Thank you for the update.

 

The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

 

If the issue still persists, please perform the system reset and check for the issue.

 

Have a nice day!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.