02-16-2020 10:03 PM
I have problem with my laptop speaker, sometime low sometime loud.
its not happen when im using external speaker or headphone.
already reinstall realtek sound driver but not working.
please guys help me to solve this issue.
02-19-2020 12:04 PM
@pnjasmoro Welcome to HP Community!
I understand that you are facing issues with laptop speakers.
Windows Audio is a Windows service that manages audio for Windows-based programs. If at all this service is stopped due to any reason, audio devices will not function properly.
To fix audio services, open the run command and launch services.msc.
In the services window search for Windows Audio and right-click on it to select Start to start the audio service.
And ensure the Startup Type is set to Automatic.
Click Apply and OK.
Restart the computer and check if it works.
If the issue persists, try the steps mention on this link: Click here.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
02-26-2020 02:21 AM - edited 02-26-2020 02:21 AM
I have this same issue, but it happens to my right speaker only at random times where the sound is at half the volume of the left speaker. A reboot, putting the laptop to sleep or sometimes a physical bump to the side helps it fix itself. I don't know if it's hardware or software at this point. Reinstalling drivers or trying the basic windows drivers doesn't make a difference either.
02-26-2020 08:51 AM
Thank you for the update.
The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:
Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
If the issue still persists, please perform the system reset and check for the issue.
Have a nice day!!