09-29-2016 02:00 AM
Recently, my audio quality has taken a leap of faith and landed two-hundred floors below splattered on the pavement. The speakers play the sound itself alright, but it is accompanied by a buzzing. Like as if someone is talking into a microphone, but the microphone is way too close to their mouth. I've found that this problem can be temporarily fixed by going into my playback devices, speakers, properties, advanced, and then randomly changing the sample rate and clicking apply. This lasts for about 30 mins to an hour. That time can be shortened even further if I am watching a YouTube video (which I am, all day every day) and I pause it. For whatever reason, when I go to play it again, the sound goes back to basically blown speakers. I don't get it. I know the laptop is covered by warranty, and considering it's directly affecting the experience I'm getting from it, I think a free repair/replacement is in order. I've only had this thing for 3/4 of a year. I've never dropped it, I don't listen to the volume on full blast (seldom higher than 40), and quite frankly, this is bull****. I've updated every driver to the latest version, so don't try to tell me that's the problem.
09-29-2016 12:47 PM
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I understand that recently you have an obnoxious buzzing sound after a few moments of audio. You have discovered a temporary fix by going into playback devices, speakers, properties, advanced, and then randomly changing the sample rate and clicking apply, but it does not last long. As this occurred recently has there been any recent changes such as updates? Please try the following steps.
1. Right click the Speaker icon in the bottom right corner by your time.
2. Click Playback Devices.
3. Click Speakers.
4. Click properties.
5. Click the advanced tab on the Properties window.
6. Change the Default Format drop-down to the highest quality.
7. Apply the properties.
8. Click OK to close the properties window. Restart your Notebook and try the sound.
You could try using the Windows Update Troubleshooter tool to fix any updates that have not come through for Windows. Please restart the Notebook twice to make sure all update have been completed. Should the above not help, here are two more links that could also help:
Please let me know what worked for you if the issue is resolved.
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