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- HP Community
- Notebooks
- Notebook Audio
- Pavilion g7 sound delay
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07-10-2017 10:29 AM
Hello guys ,
so i have this problem for a while now
My pavilion g7 has sound delays on everything ( all media players / videos/ youtube etc)
What i should do because it ends up really annoying?
Thanks in advance
Solved! Go to Solution.
Accepted Solutions
07-11-2017 02:10 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand there's a sound delay during both online and offline videos,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Have you run the HP Support Assistant?
Have you done all your Windows updates?
Have you run the Windows troubleshooter?
Have you tried using a different HDMI cable?
While you respond to that, I recommend you download and install the latest Audio drivers and BIOS update for you PC: Click here to find and install.
Keep me posted,
If the information I've provided was helpful,
Give us some reinforcement by clicking the solution and kudos buttons,
That'll help us and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
07-11-2017 02:10 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand there's a sound delay during both online and offline videos,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Have you run the HP Support Assistant?
Have you done all your Windows updates?
Have you run the Windows troubleshooter?
Have you tried using a different HDMI cable?
While you respond to that, I recommend you download and install the latest Audio drivers and BIOS update for you PC: Click here to find and install.
Keep me posted,
If the information I've provided was helpful,
Give us some reinforcement by clicking the solution and kudos buttons,
That'll help us and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
07-26-2017 03:38 PM - edited 07-26-2017 03:40 PM
@Riddle_Decipher thank you for helping.
I was in vacation so my reply is indeed late
I had updated the audio drivers through the control panel procedure but that didnt work.
The solution was to update them through the hp program.
I should have figured it out myself
Thank you again for helping keep up the good work.
ps : i messed up the tag
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