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‎10-22-2018 09:34 PM

HP Recommended
Product: Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

The sound on my Pavilion x360 is no longer working after the Windows 10 update.  I have tried to update the drivers but I have had no luck. Any advice?

24 people had the same question
4 REPLIES 4

‎10-23-2018 12:21 AM - edited ‎10-23-2018 01:06 AM

HP Recommended

The tip posted here may help:

https://www.techworm.net/2018/10/no-audio-output-device-is-installed.html

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎10-23-2018 04:52 PM

HP Recommended

That didn't solve the issue for me unfortunately, and its not saying 'No Audio Output Device'. It literally just stopped putting out sound on Friday afternoon, and I don't have the SST driver referenced in the solution.

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‎10-24-2018 10:26 AM

HP Recommended

I'm having this exact same issue. I also do not have the Intel SST driver and cannot use the solution that's given above.

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‎11-14-2018 06:58 PM

HP Recommended

Hi

Based on my experience, its the matter of compatibility issues. What I did was to clean install the audio driver from the audio vendor (with an assumption that you have reinstalled using HP driver) or the major step was to uninstall your updated Windows 10 service pack (KB instalation).

I hope your problems solved soon.
Best regards,

Bellmond
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