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Microsoft Windows 10 (64-bit)

After a recent Zoom Outlook plugin update, no-one can hear me on Zoom calls. I have checked microphone with HP, have checked permissions (WIndows, security software, etc) , have checked audio but when I check the microphone in Zoom/settings/audio/Test mic - I cannot hear myself and when I select the other mic (there are two options) nothing happens. What do I do now?

 

Jowls174_0-1639733153090.png

 

 

1 REPLY 1
HP Recommended

@Jowls174 

 

It worked before without plugin. And it does not work now with plugin. You know who is the culprit. Aaction : uninstall the plugin, waiting for a fix from Zoom and/or Microsoft.

 

Regards.

BH
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