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Periodic, horrendous scratching/crunching noise

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Purchased laptop 2/7/2019.. Since then, without warning, a loud periodic crunching noise happens.. Last time was two weeks ago.. Only way to get rid of it is to shut down and restart

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Spirit92
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Hi There,

 

Thank you for posting.

Can you please provide the full model number or the Product number.

 

Kind Regards,

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