Sandy57 Student
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Poor sound quality on Envy Laptop

Envy -d061sa
Microsoft Windows 10 (32-bit)

I have recently purchased a new HP laptop but the sound is really terrible - lots of reverb and nothing is clear - very disappointed as a big reason for purchasing this laptop was the supposedly amazing sound technology provided by the Bang & Olufsen speakers! Please can someone advise how to fix this or is it just faulty?

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Poor sound quality on Envy Laptop

Hi @Sandy57.


Welcome to the HP Forum! It is a fantastic site to find information, tips, and suggestions. For you have the most rewarding experience please review the HP Forums Guide. First Time Here? Learn How to Post and More .


I understand that you are dissatisfied with the sound quality from your new notebook. Have you done all your Windows updates?

Have you run the Windows troubleshooter?

Have you run the HP Support Assistant?

Here is a link that may also help. HP Notebook PCs - No Sound or Distorted Sound from Speakers (Windows 10).


Please let me know if this helped.


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