cancel
Showing results for 
Search instead for 
Did you mean: 
AveryL
New member
1 0 0 0
Message 1 of 2
99
Flag Post

Prints blank pages with new cartrige

HP Recommended
HP7520

I've seen other people with same problem looking at this web site.

What do think I think of HP right now?

 

Tags (1)
1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
19,011 19,013 1,355 1,566
Message 2 of 2
Flag Post
HP Recommended

@AveryL, Welcome to the HP Support Community!

 

I understand the printer is printing blank pages. Kindly perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Make sure the plastic tape if any, is removed from the new ink cartridge before placing it in the printer.

Check the ink levels, replace any low/empty ink cartridges

Clean the printhead and print a quality report to check the result.

 

If the issue persists, I'm afraid this could be a hardware issue with the ink cartridge or with the printhead. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

lease click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation