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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-11-2019 05:54 PM

HP Recommended
Product: pro-book 4340s
Operating System: Microsoft Windows 10 (64-bit)

Hi

I am trying to connect headset device through Bluetooth .

the first time the laptop recognized and connected but with no sound,  I have disconnected  and tried reconnecting

since then the  it  recognize it over Bluetooth devices but after trying to connect , it doesn't connect and gives alert- no response from device although the devices is in pairing mode

 

your help is highly appreciated

thanks

 

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