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‎09-21-2023 06:06 AM

HP Recommended
Product: Probook 640 G7
Operating System: Microsoft Windows 10 (64-bit)

Probook 640 G7 stopped audio output by headset after updating from HP Softpaq sp142815 to sp148587.

I can confirm IntelHDASST folder version 10.25.00.8130 from inside softpaq sp148587 is the root cause of issue.

By running both drivers sp142815 and sp148587 at the same and replacing content of new IntelHDASST version 10.25.00.8130 with the old IntelHDASST version 10.25.00.5427 after extracting and before proceeding instalation of new sp148587 I can temporarily bypass the issue, but after a few time later Windows update offers again the problematic IntelHDASST version 10.25.00.8130 as standalone package.

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