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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: Bang & Olufsen Audio Control not working
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09-27-2019 05:36 PM
I have an HP Envy, i5, 15inches convertible with built in B&O sound system, After the latest windows update Sound and Microphone functions stopped working. When I did audio check, it says no speaker and microphone hardware found. So, I re-installed realtek audio as what HP virtual agent suggested but I think it totally deleted the Bang & Olufsen. I searched the B&O in my unit but nothing appeared. The sound effect now is not as good as the B&O. How can I re-install it B&O? Please help.
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Accepted Solutions
09-27-2019 06:44 PM
What is your I have an HP Envy and do you know which SP agent told you to install ? The B&O may be buried under HP Audio Switch now. Please try to look at it
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-27-2019 06:44 PM
What is your I have an HP Envy and do you know which SP agent told you to install ? The B&O may be buried under HP Audio Switch now. Please try to look at it
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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