ShirleyT11 Top Student
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Re: Internal Microphone keeps muting itself

I am haveing the same problem too,I have done all them steps and still dont work 

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Re: Internal Microphone keeps muting itself

@ShirleyT11

 

This is a great location to get assistance! I read your post and see that microphone in your Star Wars Special Edition Notebook - 15-an051dx keeps muting, correct me if I am wrong.

 

I would like to help you resolve this issue. 

  • Run UEFI component test on audio.
  • Click here and follow the step 4 to run test.
  • And check if the external headset with microphone works.

Let me know how it goes.

 

Cheers.

Sandytechy20
I am an HP Employee

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