No Sound from my laptop speaker but Headphone works....

[ozizi]

Hi 

my speakers dont work but my headphones do. The story is as follows 

1 start my pc , i had red cross on the speakers icon(bottom right corner)

2 i reinstall my drivers woth older version from hp website .

3 i dont have the red cross any more but i have no sound on my speakers either only if i use headphones.

4 i done the A D X T keys and i have sound when i press them , but what to do after that because nothing changes? 

Thanks

[navyjax2]

Jiggle the headphone connector in and out of the jack until the sound returns. You can also try activating it with a toothpick in and out.  There's a small piece inside the jack that activates the speakers when the headphone connector is removed and often it sticks.

[ozizi]

Hi 

That dosnt help , also i never used headphones before that happen. Still i have nothing coming out from my laptop speakers .

Help

[CherylG · Accepted solution]

Try this:

https://support.hp.com/us-en/document/c06166393

[ozizi]

That works , thanks a lot.