cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
2 0 0 0
Message 1 of 2
116
Flag Post

Re: little red x on bottom right corner on my speaker icon ever since windows 10 update

HP Recommended

i have same problem.  hp notebook pavillion

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
21,068 21,032 1,394 2,311
Message 2 of 2
Flag Post
HP Recommended

@help31819,

 

Thank you for posting your query on HP Support Community,

 

What is the product number of your HP notebook? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you tried to uninstall and reinstall the audio drivers?

 

In the meantime, let's try these steps here: 

 

 

Make sure that Windows Audio service is started.

a. Click Start, type services.msc and press Enter.

b. Double-click "Windows Audio" service.

c. Click the Log On tab.

d. Click Local System account, and then click OK.

e. Right-click "Windows Audio" service, and then click Start.

f. Follow the same steps for "Windows Audio Endpoint Builder" service.

 

If the issue persists, I would suggest here is to uninstall the audio drivers from device manager: 

 

Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers.

Then check the box delete the software for this device.

Now restart the computer and then update the Bios, Chipset and Audio drivers on your PC from our HP support website, using this link.

 

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

 

Please let me know if this resolves the issue, or if you require further assistance!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation