10-20-2019 06:07 AM
Product : HP Envy TOUCHSMART M7-J020DX Notebook PC
Operating system : Windows 10 (64bit)
I've had my envy m7 for almost 6years (Dec 2013) and the battery is starting to wear out and make my computer a little slow, so I'm looking for a replacement Battery and also Keyboard also not working since 2months and beats Audio also not working
My question is : Is there another type of battery I can buy to replace the old one for my HP Envy TOUCHSMART M7-J020DX
I need guinune parts..so please send me the link to buy the parts.
2) Backlight Keyboard
3) Beats Audio Speakers
10-22-2019 01:14 PM - edited 10-22-2019 01:14 PM
@Suhaslj, Welcome to HP Support Community!
Find below the part numbers for the requested parts-
1) Battery - 651948-001(only the original battery can be used no replacement available)
2) Backlight Keyboard - 732792-001
Refer to the link for more information.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee