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‎04-23-2017 02:39 PM

HP Recommended
Product: Hp envy ultrabook CTO 6t-1100
Operating System: Microsoft Windows 10 (64-bit)

Hi there

 

I have an Envy Ultrabook CTO 6t-1100 and came with Windows 8 and Beats Audio.  

 

I upgraded to Windows 10 with a clean install and now the Beats Audio doesn't show up even with the drivers located on HP support webpage.

 

Please could someone help me with the appropiate drivers with the beats audio console and options.

 

Thank you very much for any help or guidance.

 

Regards

KNdash

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-23-2017 02:42 PM

HP Recommended

Hi:

 

See if this audio driver works for you...install and restart the PC.

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

View solution in original post

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3 REPLIES 3

‎04-23-2017 02:42 PM

HP Recommended

Hi:

 

See if this audio driver works for you...install and restart the PC.

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

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‎04-23-2017 03:18 PM

HP Recommended

Hi

 

Thanks ... that solved the issue

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‎04-23-2017 04:00 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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