cancel
Showing results for 
Search instead for 
Did you mean: 
aks_mat
New member
1 0 0 0
Message 1 of 2
150
Flag Post

Screen display is neglegible

HP Recommended
Notebook
Microsoft Windows 10 (64-bit)

Screen display of my notebook is neglegible. I have installed all the latest graphic drivers from HP, however I am still not able to see anything on the screen. System is working fine as when connected to the external device I am able to see and work. Please suggest

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
24,921 24,877 1,161 1,192
Message 2 of 2
Flag Post
HP Recommended

@aks_mat

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that you're experiencing display issue with the HP notebook, I appreciate your efforts to try and resolve the issue.

As you've performed relevant troubleshooting steps and the notebook display works on external monitor, this sounds like hardware related issue. And to help you out, I'm sending out a Private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Forums profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation