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HP Recommended
Hp 15bw091Ax
Microsoft Windows 10 (64-bit)

since yesterday one of my speaker is working other is not working..left side...when I slowly hit the above surface it starts working but with a chirr sound..and then it again stops. So what should I do now to make my laptop working.. seriously I need an help

1 REPLY 1
HP Recommended

@Sayak_paul, Welcome to HP Support Community!

 

I'd suggest you perform an extensive system test on the PC, here is how you do it-

 

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press Esc repeatedly, about once every second.

When the menu appears, press the F2 key.

3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.

4. Click Extensive Test.

5. Click Run once, or Loop until error.

While the test is running, the time remaining and test result for each component are

shown on the screen.

6. If a component fails a test, write down the failure ID (24-digit code) so you have it

available when you contact HP Customer Support. The information is also available in

Test Logs on the main menu.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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