• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-20-2023 10:07 AM

HP Recommended
Product: HP Spectre x360 - 15-df1040nr

What is the Microphone Array Intel Smart Sound (intel SST) version that works best with Sprectra x360 Windows 11

 

I have tried all the troubleshooting listed below.  The version that was updated on my laptop does not work.  I tried to revert back but have been unable to.  This is the second time, that an update was pushed and my microphone no longer works.   The last time I was able to revert back with the intent of never updating again..well I failed there.  I did write down the version but can no longer find it.  

GRLSKKA_0-1703091923827.png

 

 

GRLSKKA_1-1703091973770.png

 

 

Thank you

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.