Sound Bars don't Move when testing microphone on HP envy Laptop

[smiro]

Though the in built microphone  seems to be working, for example I can talk to Cortana and get a response, when I go to test the internal microphone in the Sounds App on Windows 10, the level bars do not move up and down. There is no response at all. My wife has an identical laptop and when I speak into the computer to test the levels her computer does respond. Therefore, I'm assuming it's a settings issue, which I have in advertently changed at some point.

Any ideas what setting(s) I need to change?

Thanks 

Robert

[sandytechy20]

@smiro

Welcome to the HP support community.

Try the steps mentioned int his HP document to fix the issue:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.