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Sound/Video Issues after Conexant Driver Update 5/14/17

HP Envy
Microsoft Windows 10 (64-bit)

Apparently my laptop updated the audio driver on 5/14.  For the last few weeks (probably since the update) my audio is not working or working only immediately after a reboot and I'm having video issues as well.  I've tried updating the driver but the issue remains.  I don't know what to do at this point.  Please help.  I have classes to take online 😞  My Windows 10 driver is completely up to date.

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Sound/Video Issues after Conexant Driver Update 5/14/17

 
Get your  Product number from the Service Tag attached to bottom of laptop (may be under battery) You can also get it by holding Fn key and tapping esc key. Be sure all windows are closed when you do this as it will be underneath any open windows.How To Find Model/Product Number
 
 Once you have the info, use the button at top of this page titled "Support", then click "Software and Drivers" from the menu. On the next page enter your Product Number. After entering  click 'Find my product' button. On the next page be sure correct OS is selected-if not click Change to edit .A list will populate with drivers/software.
 
  Download & Save the latest Audio driver.Go into Control Panel,Programs & Features -Uninstall Conexant software.Restart the laptop. After Windows loads, install Conexant audio using the downloaded file.

 

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