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- HP Community
- Notebooks
- Notebook Audio
- Sound does not reproduce immediately and after a couple of s...

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06-19-2019 03:34 PM
When you turn on the music in the headphones, the sound does not reproduce immediately and after a couple of seconds. I tried to play music with different players, but the result is the same. The music often turns on not immediately, but after a couple of seconds of pause. Please help me fix the problem
06-21-2019 04:29 PM
To assist you better please provide me with the complete computer model or the product number
You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
Thank you
KrazyToad
I Am An HP Employee
06-25-2019 11:45 AM
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee