Sound errors

[calcualtor2021]

My computer speaker is working fine.

But my bluetooth earbud is not working. The earbud is connected but there is no sound and it isn't set on mute.

My wired earphone connects as well but no sound comes out from that either. 

In both of those cases, the sound only comes from the computer speaker.

Why does my bluetooth earbud and wired earbud does not work even though the computer speaker works well?

[praveenbv]

Hi@calcualtor2021,

Thanks for engaging in the HP support community! This is a wonderful location to converse with the community, get assistance and find tips!

Please check how to switch the audio setting as below image.

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.