cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 1
84
Flag Post

Sound from both pc and chromecast - can't mute pc

HP Recommended
Envy 15" ryzen 5
Microsoft Windows 10 (64-bit)

Serial Number: [Private information removed]

Product Number9HZ86UA

It's Envy x360 15", Ryzen 5. - when casting via Google-Chrome to Android TV I get sound from both the TV and the Laptop. I can't mute the laptop to get sound from the TV only. Because of the casting delay, having sound from both devices makes for a bad experience. I've tried plugging headphones into the laptop to switch off the external speakers - that doesn't switch them off either!!!! I've downloaded the drivers on HP site for audio, still no joy

Please Help!!!

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation