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HP Recommended
HP Pavilion x360 Convertible 14m-cd0xxx
Microsoft Windows 10 (64-bit)

Last year, around October, the sound stopped coming out of my speakers. I don't use the speakers often so I just ignored it but I would like to fix it. Whenever I troubleshoot it tells me my speakers should be working - but they aren't. The sound is fine when paired with headphones so it is just the speakers that aren't working. Can someone point me in the right direction of how to fix this? Thanks!

1 REPLY 1
HP Recommended

@lohalp 

 

Please download and perform a CLEAN install the following Realtek Audio driver

 

  https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97110.exe

 

Regards.

BH
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