• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
pavillon dv7 notebook
Microsoft Windows 10 (64-bit)

I had my pavillon dv7 notebook ugraded from Windows 7 to windows 10. The sound was great before I updated. Now the sound basically comes out mainly out of the left speaker, is not very loud (even turned up all the way) and is very tinny and hard to hear. I can see that the old codec speaker software is gone and a difference speaker software is now on the computer. Is there a speaker software that I can download that would return my computer to the wonderful sound it used to have.

1 REPLY 1
HP Recommended

Hi:

 

Your notebook is not supported by HP for W10 since it was made prior to August of 2013.

 

HP Products Tested with Windows 10 | HP® Customer Support

 

No W10 drivers were developed for it.

 

The only suggestion I can offer would be to see if this W10 IDT audio driver from a newer model notebook also works on yours.

 

Restart the PC after installing the driver.

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

I recommend you create a system restore point before installing the driver in case it makes a bad situation worse.

 

  1. From the Start menu, type create a restore point.

  2. Select Create a restore point from the search results.

  3. Choose Create, and then follow the steps to create a restore point.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.