-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- Sound is bad after upgrading from windows 7 to windows 10

Create an account on the HP Community to personalize your profile and ask a question
03-07-2021 02:37 PM
I had my pavillon dv7 notebook ugraded from Windows 7 to windows 10. The sound was great before I updated. Now the sound basically comes out mainly out of the left speaker, is not very loud (even turned up all the way) and is very tinny and hard to hear. I can see that the old codec speaker software is gone and a difference speaker software is now on the computer. Is there a speaker software that I can download that would return my computer to the wonderful sound it used to have.
03-07-2021 03:07 PM
Hi:
Your notebook is not supported by HP for W10 since it was made prior to August of 2013.
HP Products Tested with Windows 10 | HP® Customer Support
No W10 drivers were developed for it.
The only suggestion I can offer would be to see if this W10 IDT audio driver from a newer model notebook also works on yours.
Restart the PC after installing the driver.
6.10.6492.0
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe
I recommend you create a system restore point before installing the driver in case it makes a bad situation worse.
From the Start menu, type create a restore point.
Select Create a restore point from the search results.
Choose Create, and then follow the steps to create a restore point.