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Sound is junk

HP Recommended
HP Gaming Pavilion 15-dk-0110tx
Microsoft Windows 10 (64-bit)

Just purchased this laptop which isn't exactly really cheap, what a cheaply made piece of junk. The main problem however is the crappy audio. Every time you plug a set of headphones in, when you un plug them you lose all audio from the speakers. Also randomly stops outputting audio, a re-boot is the only way to fix it and even then you're lucky if you get audio back. I've done all the latest updates, un-installed the drivers and re-installed them and no change. Getting to the stage where this junk heap is going to get returned and I want my money back.


HP Support Agent
HP Support Agent
15,075 15,057 781 628
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HP Recommended

Hi @Dak666


Welcome to the HP Support Community. 


Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community.

I am an HP Employee

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