Sound not playing through speakers put will play through earphones

[DavidStone5BC]

I have no sound coming through the speakers, but do have sound through earphones when plugged in. There is no longer any notification when plugging in the earphones.

Any suggestions?

[banhien]

@DavidStone5BC

Please try this first to enable Speakers in Playback devices as follows:

1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply.

or try the following instructions

  https://support.hp.com/au-en/document/c04973149

Otherwise, post back what is your Pavilion ?  Please use the following instructions to find out the model/product of your machine:

  https://support.hp.com/us-en/document/c03754824

  Please do NOT post its Serial number (s/n).

Regards.

[DavidStone5BC]

right clicking doesnt give the option described

The model is Pavillion 15-cc546na

[banhien]

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@DavidStone5BC wrote:

right clicking doesnt give the option described

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@DavidStone5BC

Windows 10 gives one more steps , right click speaker, select Sounds

1. Right click speaker icon (right hand corner)
2. Select Sounds
3. Select Playback
4. Right click Speakers
5. Enable it and set as Default
6. Click Apply.

Regards.

[DavidStone5BC]

Only one device, sound is playing through the earphones but not when through speakers when earphones unplugged