Windows 11 Upgrade Guide
The sound was working fine in my speakers but stopped randomly. I can play sound in headphones just fine. I have tried all the solutions I can find:
-Uninstall and reinstall audio driver
-Disable/Enable audio enhancements
-Troubleshoot through HP support assistant
-Update everything and restart
-Configure/Test speakers (no sound in any audio tests)
I am at a loss. Did my speakers just go out? My PC has been working fine in every other aspect?
Welcome to the HP Support Community. I'd be happy to assist you with the audio issue.
Appreciate you trying the steps 🙂
Let's try testing the hardware -
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F2 once.
4) Go to Component test.
5) From the list, run the audio test.
If the hardware is fine, back-up the data and try re-installing the operating system - HP Consumer PCs - Using the HP Cloud Recovery Tool
Hope this helps! Keep me posted.
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Have a great day!
Asmita I am an HP Employee
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