Sound on my Spectre x360 with Bang& Olufsen fades after few ... - HP Support Community

JHAR15 · ‎05-03-2020

Hello,

The sound in my HP Spectre x360 Convertible (HP Spectre 15bl-012dx) fades after few seconds.

Is there anyone having the solution ? 😄

praveen196 · ‎05-11-2020

@JHAR15 Welcome to HP Community!

I understand that Sound on my Spectre x360 with Bang& Olufsen fades after a few seconds.

Do not worry. I will try to fix the issue.

Please perform the below steps.

Perform the hard reset and check/

1) Shutdown the computer.

2) Unplug all the Adapter and peripherals connected.

3) Remove the Battery. ( not for Built-in Battery computer )

4) Press and hold down the power button for 15 to 20 seconds.

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

Please uninstall the audio drivers and reinstall the audio drivers and update the BIOS.

Please click the below link to download the drivers.

Please refer to the below link to troubleshoot the issue.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,

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Sound on my Spectre x360 with Bang& Olufsen fades after few seconds